Your Privacy Is Our Responsibility

8abet collects specific types of personal information to operate its services properly. This information is divided into two main categories — directly provided information and automatically collected information.

1.1 Directly Provided Identification Information

During account registration and use of our services, you provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Preferred language and currency (BDT/Taka)

1.2 Financial and Transaction Information

Financial information required for deposit and withdrawal transactions is collected. This includes bKash, Nagad, or Rocket account numbers or bank account details. However, full card numbers or PIN codes are never stored.

1.3 Automatically Collected Technical Information

• IP address and device type
• Browser type and version
• Operating system
• Session duration and navigation logs
• Preferred games and betting history

8abet collects user information in various ways. Each method is described below with transparency.

2.1 Registration and Account Management

When you create an account or log in to 8abet, you actively provide your own information. Information is also collected when you change account settings or complete identity verification.

2.2 Transaction Processing

During deposits and withdrawals, relevant transaction information is collected from payment platforms (bKash, Nagad, Rocket, bank transfer). This information is used solely for transaction monitoring and fraud prevention.

2.3 Cookies and Technical Means

When you visit our website, cookies and similar technologies automatically collect certain information. Details on controlling cookies are discussed in Section 6.

2.4 Customer Service Communication

When you contact us via live chat or email, details of that conversation may be stored for the purpose of improving service quality.

8abet uses collected information only for the following legitimate purposes. Information is not used for any other purpose without the user's consent.

• Account Management: For registration, login, and account verification.
• Transaction Processing: For deposits, withdrawals, and bonus distribution.
• Identity Verification: For age confirmation and national identity verification (services provided only to users aged 21+).
• Fraud Prevention: For preventing illegal activity and protecting cybersecurity.
• Customer Service: For resolving issues and providing support.
• Service Improvement: For enhancing the platform experience and gaming features.
• Responsible Gaming: For monitoring user gaming behavior and providing support when needed.
• Notifications and Communication: For sharing relevant offers, updates, and important information.

The security of your personal information is 8abet's highest priority. We use industry-standard technology and practices to keep your data secure.

4.1 Technical Security Measures

• SSL Encryption: All data transmissions are secured with SSL/TLS encryption.
• Encrypted Storage: Stored data is kept in encrypted form.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.
• Secure Payment Gateway: Encrypted connections with bKash, Nagad, and Rocket.

4.2 Organizational Security Measures

• Access to data is restricted to authorized personnel only.
• Staff operate under confidentiality agreements.
• Regular security audits and tests are conducted.
• 24/7 monitoring systems are in place to detect suspicious activity.

4.3 Response to Data Breaches

In the event of a data breach, 8abet will promptly notify affected users and take necessary corrective action. In such situations, you may contact us at [email protected].

In the normal course of operations, 8abet does not sell, rent, or transfer your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Payment Providers

Information necessary for transaction processing is shared with bKash, Nagad, Rocket, and banking partners. This information is used solely for the purpose of completing transactions.

5.2 Game Providers

Minimum necessary information may be shared with game providers such as Pragmatic Play, Spribe, JILI, and others for game operation. This information is not used beyond ensuring the gaming experience.

5.3 Legal Obligations

In the case of a court order or a lawful request from a legal authority, information may be provided in compliance with applicable law. In such cases, every effort will be made to notify the user to the extent permitted by law.

5.4 Business Restructuring

If 8abet's ownership or structure changes for any reason, user information may be transferred to the new party in compliance with this privacy policy. You will be informed in advance in such a situation.

Cookies and similar tracking technologies are used on the 8abet website to improve the user experience.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and for basic functionality.
• Functional Cookies: To remember your preferences and settings.
• Analytical Cookies: To monitor and improve site usage.

6.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may cause some site features to not work properly and may prevent you from logging in to your 8abet account.

6.3 Session Tracking

In the interest of security and responsible gaming, the duration and activity of each gaming session is logged. This information is used to detect fraud and ensure user well-being.

Every 8abet user has specific rights regarding their personal information. We fully respect these rights.

7.1 Right to Access Information

You may request to view the information stored in your account at any time. Send a request to [email protected] and the information will be provided within a reasonable time.

7.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you may request a correction. Information will be updated after identity verification.

7.3 Right to Delete Information

Within the limits of legal and regulatory obligations, you may request deletion of your personal information. Information that is required by law to be retained may not be possible to delete.

7.4 Right to Object to Data Processing

You may opt out of marketing communications at any time. This can be done through your account settings or by contacting [email protected].

7.5 Request Process

To exercise any of the rights described above, send a request along with your account details to [email protected]. Our customer service team provides support in Bengali and English 24/7.

8abet strictly refuses to provide services to anyone under 21 years of age. This platform is operated for users aged 21+ only.

An age verification process is completed at the time of registration. If someone registers with false information and is later found to be a minor, their account will be immediately closed and the collected information will be deleted in accordance with applicable law.

If you are aware of any minor using 8abet, please notify us at [email protected]. We exercise the utmost caution in this matter.

8abet retains user data for specific periods. The duration depends on the type of data and applicable legal requirements.

• Active account: All data is retained for as long as the account remains active.
• Closed account: Certain transaction data may be retained for a specified period after account closure to meet legal obligations.
• Transaction records: Financial transaction data is retained in accordance with relevant legal requirements.
• Customer support logs: Records of support-related communications are retained to ensure service quality.

Once the required retention period has ended, data is securely and permanently deleted or anonymised.

8abet reserves the right to update this privacy policy from time to time due to service improvements, legal changes, or business requirements.

10.1 Notification of Changes

If any significant changes are made, we will:

• Send a notification to your registered email address.
• Display a notice of the changes in a prominent location on the website.
• Update the "Last Updated" date at the top of the page.

10.2 Continued Use After Changes

If you continue to use 8abet after a policy update, it will be considered that you have accepted the updated policy. If you object to any change, you may stop using the service and contact us at [email protected].

If you have any questions, requests, or complaints regarding this privacy policy, please get in touch with our customer support team. We provide assistance in Bengali and English, 24/7.

When sending any privacy-related request by email, please include your registered email address and account username so that we can verify your identity and assist you promptly.

Answers to common privacy-related questions can also be found on the FAQ page.